Utility Department

The Utility Billing Division (Customer Service) is committed to providing quality utility billing services to Española residents in an efficient and timely manner. These activities include prompt and courteous customer service, transfer account information or transfer water service, collection services, accurate water meter readings, and timely billing for water, refuse, sewer and storm-water services.

Office Hours

Monday through Friday
8:00 AM to 5:00 PM

Closed Saturday, Sunday and most Federal holidays.

  1. Danielle

    Danielle Bustos

    Customer Service Manager
    Phone: 505-747-6026

  2. Jacquelinne Bernal-Chavira

    Collections Specialist
    Phone: 505-747-6047

  3. Mariela De la Riva

    Customer Service Representative
    Phone: 505-747-6045

  4. Macrina Montoya

    Customer Service Representative
    Phone: 505-747-6019